Subject: Ticket Assigned - Conversation with wanida
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 15:31:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wanida wanida                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  wanida Bot:  Hi wanida, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7801846342 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=290365980449     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97333762464            07:19 PM, 22nd Nov                     wanida                    When is my order will be deliver           07:20 PM, 22nd Nov                   Abdulqader                   Hi wanida, thank you for contacting us. This's kader We would be happy to help you.           07:20 PM, 22nd Nov                     wanida                    What's time?           07:20 PM, 22nd Nov                     wanida                    When is my order will be deliver           07:21 PM, 22nd Nov                     wanida                    7801846342           07:21 PM, 22nd Nov                     wanida                    ???           07:21 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:23 PM, 22nd Nov                   Abdulqader                   Is this contact number is right  +97333762464?           07:23 PM, 22nd Nov                     wanida                    Yes           07:23 PM, 22nd Nov                     wanida                    I just want to know that what tome will be deliver           07:24 PM, 22nd Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:26 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:26 PM, 22nd Nov                     wanida                    Yes           07:26 PM, 22nd Nov                     wanida                    Just tell me when is my order will be deliver and what time?           07:27 PM, 22nd Nov                   Abdulqader                   Please note that, unfortunately, it is not possible to specify a specific time for delivery of the order           07:29 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:29 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:29 PM, 22nd Nov                     wanida                    No           07:30 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:31 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325386