Subject: Ticket Assigned - Conversation with Joseph Antony
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 15:06:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joseph Antony Joseph Antony                    Hey           06:54 PM, 22nd Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:54 PM, 22nd Nov                   MAX UAE whatsapp bot                    Hello Joseph Antony , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:54 PM, 22nd Nov                     Joseph Antony                    1           06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:55 PM, 22nd Nov                     Joseph Antony                    9595195480           06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it.   You can also easily track your order from My Account > Order History.            06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 22nd Nov                     Joseph Antony                    2           06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 22nd Nov                     Joseph Antony                    1           06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:55 PM, 22nd Nov                     Joseph Antony                    [email-masked]           06:55 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:55 PM, 22nd Nov                   Abdulqader                   H Joseph, thank you for contacting us. This's kader We would be happy to help you.           06:57 PM, 22nd Nov                     Joseph Antony                    Heyy I have been placed a order last week  .           06:57 PM, 22nd Nov                     Joseph Antony                    And today I received           06:57 PM, 22nd Nov                     Joseph Antony                    A message           06:57 PM, 22nd Nov                     Joseph Antony                    The item is delivered           06:58 PM, 22nd Nov                     Joseph Antony                    But           06:58 PM, 22nd Nov                     Joseph Antony                    I haven't received the product           06:58 PM, 22nd Nov                     Joseph Antony                             06:58 PM, 22nd Nov                     Joseph Antony                             06:58 PM, 22nd Nov                     Joseph Antony                    I didn't even get the product           06:58 PM, 22nd Nov                     Joseph Antony                    Then how it's possible           06:58 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:00 PM, 22nd Nov                     Joseph Antony                    ok           07:00 PM, 22nd Nov                   Abdulqader                   Is this contact number is right  +971504622458?           07:02 PM, 22nd Nov                     Joseph Antony                    yes           07:02 PM, 22nd Nov                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:02 PM, 22nd Nov                     Joseph Antony                    okay           07:03 PM, 22nd Nov                     Joseph Antony                    can i have the delivery team contact no           07:03 PM, 22nd Nov                   Abdulqader                   c Please accept our full apologies, as we do not have the contact number of courier partnerat this moment           07:03 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:04 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:04 PM, 22nd Nov                     Joseph Antony                    i need the product tommrow morning           07:04 PM, 22nd Nov                     Joseph Antony                    its been like 1 week           07:04 PM, 22nd Nov                     Joseph Antony                    and it was mentioned there i'll recive it by last week 13th           07:05 PM, 22nd Nov                   Abdulqader                   Ok sure will do the needful           07:05 PM, 22nd Nov                     Joseph Antony                    and today           07:05 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:05 PM, 22nd Nov                     Joseph Antony                    nothing           07:05 PM, 22nd Nov                     Joseph Antony                    okay           07:05 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:06 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325184