Subject: Ticket Assigned - Conversation with Ami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 15:05:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ami Ami                    H           06:53 PM, 22nd Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:53 PM, 22nd Nov                    Centrepoint KW whatsapp bot                    Hello Ami , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:54 PM, 22nd Nov                     Ami                    1           06:54 PM, 22nd Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           06:54 PM, 22nd Nov                     Ami                    8401728766           06:54 PM, 22nd Nov                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1122220002607    You can also easily track your order from My Account > Order History.             06:55 PM, 22nd Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 22nd Nov                     Ami                    2           06:55 PM, 22nd Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 22nd Nov                     Ami                    1           06:55 PM, 22nd Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           06:55 PM, 22nd Nov                     Ami                    [email-masked]           06:55 PM, 22nd Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:55 PM, 22nd Nov                   Abdulqader                   Hi Ami, thank you for contacting us. This's kader We would be happy to help you.           06:56 PM, 22nd Nov                     Ami                    R u delivering my items           06:57 PM, 22nd Nov                     Ami                    ???           06:57 PM, 22nd Nov                   Abdulqader                   Is this contact number is right +96541007433 ?           06:58 PM, 22nd Nov                     Ami                    Ya           06:59 PM, 22nd Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:01 PM, 22nd Nov                     Ami                    ???           07:02 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:02 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:03 PM, 22nd Nov                     Ami                    Just contact on my number i need my order today           07:03 PM, 22nd Nov                   Abdulqader                   Ok sure wil do the needful           07:04 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:04 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325167