Subject: Ticket Assigned - Conversation with Zoeya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 14:26:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zoeya Zoeya                    Your order 9401715625 has been delivered. We'd love to hear about your shopping experience. Let us know at: https://centrepoint.app.link/YX8rXd949ub           06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:11 PM, 22nd Nov                     Zoeya                    Type 1           06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:11 PM, 22nd Nov                     Zoeya                    1           06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello Zoeya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:11 PM, 22nd Nov                     Zoeya                    1           06:11 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:11 PM, 22nd Nov                     Zoeya                    9401715625           06:12 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            06:12 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:12 PM, 22nd Nov                     Zoeya                    2           06:12 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:12 PM, 22nd Nov                     Zoeya                    1           06:12 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:12 PM, 22nd Nov                     Zoeya                    [email-masked]           06:12 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:12 PM, 22nd Nov                   Abdulqader                   Hi Zoyea, thank you for contacting us. This's kader We would be happy to help you.           06:16 PM, 22nd Nov                     Zoeya                    Hello           06:16 PM, 22nd Nov                     Zoeya                    Kader           06:16 PM, 22nd Nov                     Zoeya                    I’ve received a msg saying my order was delivered           06:17 PM, 22nd Nov                     Zoeya                    But i did not receive any order           06:17 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:17 PM, 22nd Nov                   Abdulqader                   Is this contact number is right  zoya Jindran  +971501952011?           06:19 PM, 22nd Nov                     Zoeya                    Yes           06:19 PM, 22nd Nov                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           06:21 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:23 PM, 22nd Nov                     Zoeya                    No, just want to know where my order is           06:23 PM, 22nd Nov                   Abdulqader                   Ok sure will do the needfull           06:25 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:25 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5324869