Subject: Ticket Assigned - Conversation with Anwar AL Kurdi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 14:21:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anwar AL Kurdi Anwar AL Kurdi                    Hi           06:00 PM, 22nd Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:00 PM, 22nd Nov                   MAX UAE whatsapp bot                    Hello Anwar AL Kurdi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:00 PM, 22nd Nov                     Anwar AL Kurdi                    1           06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:01 PM, 22nd Nov                     Anwar AL Kurdi                    9401333258           06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112022002828    You can also easily track your order from My Account > Order History.             06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:01 PM, 22nd Nov                     Anwar AL Kurdi                    2           06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:01 PM, 22nd Nov                     Anwar AL Kurdi                    1           06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:01 PM, 22nd Nov                     Anwar AL Kurdi                    [email-masked]           06:01 PM, 22nd Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:01 PM, 22nd Nov                   Abdulqader                   Hi Anwar, thank you for contacting us. This's kader We would be happy to help you.           06:02 PM, 22nd Nov                     Anwar AL Kurdi                    hi we spoke yesterday regarding the order to be delivered yesterday but it didnt           06:03 PM, 22nd Nov                     Anwar AL Kurdi                    today rescheduled but again raining happened which blocked the roads to the location i requested to receive the delivery           06:03 PM, 22nd Nov                     Anwar AL Kurdi                    can you please change the delivery address so i can recieve the order?           06:04 PM, 22nd Nov                     Anwar AL Kurdi                    i believe the deliver us out but i didnt receive any call           06:04 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:06 PM, 22nd Nov                   Abdulqader                   We understand that this would be really frustrating for you, as you haven't received any update for your concern.  Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           06:06 PM, 22nd Nov                     Anwar AL Kurdi                    did u read my request or are you just copying and pasting these paragraphs?           06:08 PM, 22nd Nov                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           06:11 PM, 22nd Nov                     Anwar AL Kurdi                    Contact number : 0509140069  Address : 701, Al Qayed Bldg, Same bldg if Cafteria Al Alali behind Viva Supermarket, Al Mina Street, Umm Altaraffa, Sharjah           06:13 PM, 22nd Nov                     Anwar AL Kurdi                    https://maps.app.goo.gl/uJH4EbGVvVzFqTDz7           06:13 PM, 22nd Nov                   Abdulqader                   We would like to inform that we are going to update your provided address to the courier team           06:16 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:16 PM, 22nd Nov                     Anwar AL Kurdi                    no dear that will be all, can you provide me with the courier team number?           06:16 PM, 22nd Nov                   Abdulqader                   c Please accept our full apologies, as we do not have the contact number of courier partnerat this moment           06:18 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:19 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:21 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5324835