Subject: Ticket Assigned - Conversation with Rutuja Tarkar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 16:16:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rutuja Tarkar Rutuja Tarkar                    Hello           07:49 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:49 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello Rutuja Tarkar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:49 PM, 21st Nov                     Rutuja Tarkar                    1           07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:50 PM, 21st Nov                     Rutuja Tarkar                    3           07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:50 PM, 21st Nov                     Rutuja Tarkar                    2           07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello Rutuja Tarkar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:50 PM, 21st Nov                     Rutuja Tarkar                    2           07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:50 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 21st Nov                     Rutuja Tarkar                    2           07:51 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:51 PM, 21st Nov                     Rutuja Tarkar                    1           07:51 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:51 PM, 21st Nov                     Rutuja Tarkar                    [email-masked]           07:51 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:51 PM, 21st Nov                     Rutuja Tarkar                             07:51 PM, 21st Nov                     Rutuja Tarkar                    Where is email ?           07:52 PM, 21st Nov                   Abdulqader                   Hi Rutuja, thank you for contacting us. This's kader We would be happy to help you.           07:52 PM, 21st Nov                     Rutuja Tarkar                             07:52 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:52 PM, 21st Nov                     Rutuja Tarkar                    Where is ur solution           07:52 PM, 21st Nov                   Abdulqader                   we would like to inform you that your issue has been raised and this is your complaint number 5313565           07:53 PM, 21st Nov                   Abdulqader                   We request you to please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           07:53 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:53 PM, 21st Nov                     Rutuja Tarkar                    Have u updated my mobile number?           07:54 PM, 21st Nov                   Abdulqader                   Is this contact number is right +971561139340 ?           07:56 PM, 21st Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:58 PM, 21st Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:00 PM, 21st Nov                     Rutuja Tarkar                    No this is my old number           08:01 PM, 21st Nov                     Rutuja Tarkar                             08:01 PM, 21st Nov                   Abdulqader                   Please provide us the new number           08:01 PM, 21st Nov                     Rutuja Tarkar                    Why need so many times follow up           08:02 PM, 21st Nov                     Rutuja Tarkar                    To change one number           08:02 PM, 21st Nov                     Rutuja Tarkar                    Now for last time I am giving u my new number and u have to acknowledge that number is change           08:02 PM, 21st Nov                     Rutuja Tarkar                    Right now           08:02 PM, 21st Nov                   Abdulqader                   We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account.           08:02 PM, 21st Nov                     Rutuja Tarkar                    This is seriously frustrating           08:02 PM, 21st Nov                   Abdulqader                   Please provide us the new number           08:02 PM, 21st Nov                     Rutuja Tarkar                    0585857047           08:03 PM, 21st Nov                     Rutuja Tarkar                    Now update this and also revert me that u have changed it           08:03 PM, 21st Nov                     Rutuja Tarkar                    I need proof           08:03 PM, 21st Nov                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team           08:03 PM, 21st Nov                     Rutuja Tarkar                    For 10 plus days I am giving u my new number and u r end saying we have updated           08:03 PM, 21st Nov                     Rutuja Tarkar                    Still telling me old number           08:04 PM, 21st Nov                   Abdulqader                   We are going to update this your number 0585857047           08:05 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:05 PM, 21st Nov                     Rutuja Tarkar                    Yea           08:05 PM, 21st Nov                     Rutuja Tarkar                    Show me that it is updated           08:06 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:07 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:08 PM, 21st Nov                     Rutuja Tarkar                    2 days before u told me I will get notifications on email           08:08 PM, 21st Nov                     Rutuja Tarkar                    Still not receive any           08:09 PM, 21st Nov                   Abdulqader                   we will update you on the same as soon as we have received further update from our concerned team.           08:11 PM, 21st Nov                   Abdulqader                   We appreciate your continued patience and cooperation with us.           08:11 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:13 PM, 21st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:15 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318177