Subject: Ticket Assigned - Conversation with nihal aslam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 16:15:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nihal aslam nihal aslam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nihal aslam Bot:  Hi nihal aslam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9401504435 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC112122000793     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544475629            08:06 PM, 21st Nov                   Abdulqader                   Hi nihal , thank you for contacting us. This's kader We would be happy to help you.           08:06 PM, 21st Nov                     nihal aslam                    My order is not deliver yet           08:06 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:08 PM, 21st Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           08:08 PM, 21st Nov                     nihal aslam                    I know           08:09 PM, 21st Nov                     nihal aslam                    But he didn’t attend my call           08:09 PM, 21st Nov                     nihal aslam                    The worst thing           08:09 PM, 21st Nov                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           08:09 PM, 21st Nov                     nihal aslam                    He call me like afternoon 12           08:09 PM, 21st Nov                     nihal aslam                    After he call me like 6:20 evening           08:10 PM, 21st Nov                     nihal aslam                    He said that he arrived my location ,then I told him I’m not in the location.And i tell him my exact location.like only 3min from my system location           08:11 PM, 21st Nov                   Abdulqader                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+971544475629)           08:12 PM, 21st Nov                     nihal aslam                    After I send him my location.but still now he didn’t seen yet           08:12 PM, 21st Nov                     nihal aslam                    Yes of course           08:12 PM, 21st Nov                   Abdulqader                   We wil do our best to arrange the delivery todayand you will updated shortly           08:13 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:14 PM, 21st Nov                     nihal aslam                    Thank you mr abdul i appreciate this           08:14 PM, 21st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:15 PM, 21st Nov                     nihal aslam                    Tell the delivery guy go to my location that he have iwill  go and collect it no issues           08:15 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318169