Subject: Ticket Assigned - Conversation with Muhammed Sarnaam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 15:55:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammed Sarnaam Muhammed Sarnaam                    Hii           07:41 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:41 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:41 PM, 21st Nov                     Muhammed Sarnaam                    1           07:41 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello Muhammed Sarnaam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:41 PM, 21st Nov                     Muhammed Sarnaam                    1           07:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:42 PM, 21st Nov                     Muhammed Sarnaam                    9401239563           07:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            07:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:42 PM, 21st Nov                     Muhammed Sarnaam                    Status           07:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:43 PM, 21st Nov                     Muhammed Sarnaam                    2           07:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:43 PM, 21st Nov                     Muhammed Sarnaam                    1           07:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:43 PM, 21st Nov                     Muhammed Sarnaam                    [email-masked]           07:44 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:44 PM, 21st Nov                   Abdulqader                   Hi Muhammed, thank you for contacting us. This's kader We would be happy to help you.           07:44 PM, 21st Nov                     Muhammed Sarnaam                    Need to know status of delivery           07:44 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:46 PM, 21st Nov                     Muhammed Sarnaam                    Ok           07:46 PM, 21st Nov                   Abdulqader                   Is this contact number is right +971526502105?           07:47 PM, 21st Nov                     Muhammed Sarnaam                    Yes           07:47 PM, 21st Nov                     Muhammed Sarnaam                    0526502105           07:47 PM, 21st Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:48 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 21st Nov                     Muhammed Sarnaam                    Need to exact delivery date           07:50 PM, 21st Nov                     Muhammed Sarnaam                             07:51 PM, 21st Nov                   Abdulqader                   please accept our sincere apologies for this unexpected delay.We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:51 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:52 PM, 21st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:54 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318005