Subject: Ticket Assigned - Conversation with arjie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 15:48:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arjie arjie                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi arjie, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9400875214 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM241256943     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:37 PM, 21st Nov                   Abdulqader                   Hi arjie, thank you for contacting us. This's kader We would be happy to help you.           07:37 PM, 21st Nov                     arjie                    hi kader..           07:38 PM, 21st Nov                     arjie                    would you be so kind to follow up fodel for the status of the delivery order above ?           07:38 PM, 21st Nov                     arjie                    i will be on leave and i will be out of the country tomorrow evening           07:40 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:40 PM, 21st Nov                     arjie                    okay           07:40 PM, 21st Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:42 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 21st Nov                     arjie                    please.. can i expect that tomorrow before 6pm ??           07:43 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:45 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:46 PM, 21st Nov                     arjie                    nothing as of now.. thanks           07:47 PM, 21st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:47 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5317942