Subject: Ticket Assigned - Conversation with Alma S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 14:59:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alma S Alma S                    Hai           06:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello Alma S , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:42 PM, 21st Nov                     Alma S                    1           06:42 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:42 PM, 21st Nov                     Alma S                    9400588315           06:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722004408    You can also easily track your order from My Account > Order History.             06:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 21st Nov                     Alma S                    2           06:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 21st Nov                     Alma S                    1           06:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:43 PM, 21st Nov                     Alma S                    [email-masked]           06:43 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:43 PM, 21st Nov                   Abdulqader                   Hi Alma, thank you for contacting us. This's kader We would be happy to help you.           06:44 PM, 21st Nov                     Alma S                    Hai           06:44 PM, 21st Nov                     Alma S                    Can you check what time i get my order           06:44 PM, 21st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:45 PM, 21st Nov                     Alma S                    Ok           06:45 PM, 21st Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible As the order has gone out for delivery, it will be delivered by the end of the day at the latest           06:47 PM, 21st Nov                     Alma S                    Means before 12 am           06:48 PM, 21st Nov                     Alma S                    Same I heard on last 4 days           06:48 PM, 21st Nov                     Alma S                    Can you check what the status for my case number 5305207           06:49 PM, 21st Nov                     Alma S                    I want time           06:49 PM, 21st Nov                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           06:51 PM, 21st Nov                     Alma S                    How many days           06:52 PM, 21st Nov                   Abdulqader                   we will update you on the same as soon as we have received further update from our concerned team.           06:55 PM, 21st Nov                   Abdulqader                   We appreciate your continued patience and cooperation with us.           06:55 PM, 21st Nov                     Alma S                    Ok           06:55 PM, 21st Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:57 PM, 21st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5317508