Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 08:00:25 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear team,</div>
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<div>I don’t have any order number because i purchased my clothes from store directly.<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 20 Nov 2022, at 6:20 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5261107</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">Hi Dilawaiz,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>we have checked with the following email address:([email-masked]) and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Splash </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5261107