Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 22:43:12 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Can i know what is the update on my refund???????????? </div>
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<div dir="ltr" class="gmail_attr">Le sam. 19 nov. 2022 à 16:07, Ashna Nk &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="auto">Hi there,<div dir="auto"><br></div>
<div dir="auto">I still haven't got my refund?</div>
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<div dir="ltr" class="gmail_attr">Le ven. 18 nov. 2022 à 15:13, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5272957</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5272957<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Divyam jalan : </div>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Hi Ashna,</font></font><br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We would like to inform you that for your return issue ​we have checked with the warehouse and it seems that we have not received your products.</div>
<div dir="ltr">We request you to share the delivery guy number so we can further investigate.</div>
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<div dir="ltr">Hope to hear from you soon.<br><br>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank You,</font></font></font></font><br style="box-sizing:border-box"><span><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Max </font></font></font></font></span><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Support Team</font></font></font></font>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5272957