Subject: Ticket Assigned - Conversation with chahrazad smaili
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 14:37:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chahrazad smaili chahrazad smaili                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  chahrazad smaili Bot:  Hi chahrazad smaili, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7801106347 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1119220005082     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97434094332            06:29 PM, 20th Nov                   Abdulqader                   Hi chahrazad , thank you for contacting us. This's kader We would be happy to help you.           06:29 PM, 20th Nov                     chahrazad smaili                    I did an order on 19 Nov and the delivery was planned on 20 but until now I didn't receive it           06:30 PM, 20th Nov                   Abdulqader                   Is this contact number is right  +97334094332?           06:31 PM, 20th Nov                     chahrazad smaili                    Yes           06:32 PM, 20th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:33 PM, 20th Nov                     chahrazad smaili                    Thanks for your time and consideration           06:34 PM, 20th Nov                     chahrazad smaili                    I hope so           06:34 PM, 20th Nov                     chahrazad smaili                    Good evening           06:34 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:35 PM, 20th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:36 PM, 20th Nov                     chahrazad smaili                    Thanks           06:36 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5309430