Subject: Ticket Assigned - Conversation with mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 12:15:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed mohammed                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi mohammed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9400407564 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722000762     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:06 PM, 20th Nov                   Abdulqader                   Hi mohammed, thank you for contacting us. This's kader We would be happy to help you.           04:06 PM, 20th Nov                     mohammed                    Yes           04:07 PM, 20th Nov                   Abdulqader                   Is this contact number is right  +971553209149?           04:07 PM, 20th Nov                     mohammed                    Yes           04:07 PM, 20th Nov                   Abdulqader                   please accept our sincere apologies for this unexpected delay           04:08 PM, 20th Nov                   Abdulqader                   we would like to inform you that your issue has been raised and this is your complaint number 5294253           04:08 PM, 20th Nov                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           04:09 PM, 20th Nov                     mohammed                    Ok           04:09 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           04:09 PM, 20th Nov                     mohammed                    Can you please tell me exact time of delivery?           04:10 PM, 20th Nov                   Abdulqader                   We would like to inform you that we are again checking it with the relevant team regarding the issue for order id - 9400407564and we will be on touch with you and contact you on your email           04:11 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           04:12 PM, 20th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:14 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5308175