Subject: Ticket Assigned - Conversation with Nanna27
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 12:02:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nanna27 Nanna27                    Hello follow up on my orders           03:50 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:50 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Hello Nanna27 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:50 PM, 20th Nov                     Nanna27                    1           03:50 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:50 PM, 20th Nov                     Nanna27                    9400675782           03:50 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722008743    You can also easily track your order from My Account > Order History.             03:51 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:51 PM, 20th Nov                     Nanna27                    2           03:51 PM, 20th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:51 PM, 20th Nov                     Nanna27                    1           03:51 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:51 PM, 20th Nov                     Nanna27                    [email-masked]           03:51 PM, 20th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:51 PM, 20th Nov                   Abdulqader                   Hi naana, thank you for contacting us. This's kader We would be happy to help you.           03:53 PM, 20th Nov                     Nanna27                    I would like to follow up on my order           03:53 PM, 20th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:54 PM, 20th Nov                     Nanna27                    Ok go ahead i will be waiting           03:55 PM, 20th Nov                   Abdulqader                   Is this contact number is right  +971564797326?           03:57 PM, 20th Nov                     Nanna27                    Yes           03:57 PM, 20th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:58 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:59 PM, 20th Nov                     Nanna27                    It was order last 3days ago until now uts not deliver kindly infrom the delivery team to deliver my item           04:00 PM, 20th Nov                   Abdulqader                   We will do our best to arrange the delivery today and you will updated shortly           04:00 PM, 20th Nov                     Nanna27                    Hoping that it will be deliver today           04:00 PM, 20th Nov                   Abdulqader                   Yes fo sure           04:01 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           04:01 PM, 20th Nov                     Nanna27                    Thanks           04:01 PM, 20th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:02 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5308077