Subject: Ticket Assigned - Conversation with Dr.Yasmin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 11:59:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr.Yasmin Dr.Yasmin                    Hello           03:44 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:44 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:44 PM, 20th Nov                     Dr.Yasmin                    1           03:44 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Hello Dr.Yasmin , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:44 PM, 20th Nov                     Dr.Yasmin                    1           03:44 PM, 20th Nov                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           03:44 PM, 20th Nov                     Dr.Yasmin                    9400701050           03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:45 PM, 20th Nov                     Dr.Yasmin                    9400791050           03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:45 PM, 20th Nov                     Dr.Yasmin                    1           03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           03:45 PM, 20th Nov                     Dr.Yasmin                    9400791050           03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111822001870    You can also easily track your order from My Account > Order History.             03:45 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:45 PM, 20th Nov                     Dr.Yasmin                    2           03:46 PM, 20th Nov                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:46 PM, 20th Nov                     Dr.Yasmin                    1           03:46 PM, 20th Nov                   Babyshop UAE WhatsApp bot                   Please enter your email address           03:46 PM, 20th Nov                     Dr.Yasmin                    [email-masked]           03:46 PM, 20th Nov                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:46 PM, 20th Nov                   Abdulqader                   Hi Dr. Yasmin, thank you for contacting us. This's kader We would be happy to help you.           03:49 PM, 20th Nov                     Dr.Yasmin                    Hello           03:49 PM, 20th Nov                     Dr.Yasmin                    I was waiting for my order           03:49 PM, 20th Nov                     Dr.Yasmin                    No one called me or contacted me           03:49 PM, 20th Nov                     Dr.Yasmin                    And it shows no customer response           03:50 PM, 20th Nov                     Dr.Yasmin                    It got delayed           03:50 PM, 20th Nov                     Dr.Yasmin                    I need my order AsAp           03:50 PM, 20th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:52 PM, 20th Nov                   Abdulqader                   Is this contact number is right  +971569602747?           03:54 PM, 20th Nov                     Dr.Yasmin                    Yes           03:54 PM, 20th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:55 PM, 20th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:57 PM, 20th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:59 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5308048