Subject: Ticket Assigned - Conversation with Pranesh Goel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 16:00:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pranesh Goel Pranesh Goel                    Hello           07:49 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:49 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:49 PM, 18th Nov                     Pranesh Goel                    1           07:49 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Hello Pranesh Goel , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:49 PM, 18th Nov                     Pranesh Goel                    1           07:49 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:49 PM, 18th Nov                     Pranesh Goel                    9400580623           07:49 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722004620    You can also easily track your order from My Account > Order History.             07:50 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 18th Nov                     Pranesh Goel                    2           07:50 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 18th Nov                     Pranesh Goel                    1           07:50 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:50 PM, 18th Nov                     Pranesh Goel                    [email-masked]           07:50 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:50 PM, 18th Nov                   Abdulqader                   Hi, Pranesh thank you for contacting us. This's kader We would be happy to help you.           07:51 PM, 18th Nov                     Pranesh Goel                    Hello Kader           07:51 PM, 18th Nov                     Pranesh Goel                    I want tk check on the order           07:52 PM, 18th Nov                     Pranesh Goel                    It was supposed to be delivered yesterday but I'm not sure when I'll get it           07:52 PM, 18th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:53 PM, 18th Nov                     Pranesh Goel                    Sure           07:53 PM, 18th Nov                   Abdulqader                   Is this contact number is right  +971556724097?           07:54 PM, 18th Nov                     Pranesh Goel                    Yes           07:55 PM, 18th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:56 PM, 18th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 18th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:00 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5295305