Subject: Ticket Assigned - Conversation with sangeetha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 15:42:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sangeetha sangeetha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sangeetha Bot:  Hi sangeetha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9400245535 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111622003269     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0529027742            07:23 PM, 18th Nov                   Abdulqader                   Hi, sangeetha thank you for contacting us. This's kader We would be happy to help you.           07:24 PM, 18th Nov                     sangeetha                    Hi Kadeem           07:24 PM, 18th Nov                     sangeetha                    Kader           07:24 PM, 18th Nov                     sangeetha                    I have not received my order yet           07:25 PM, 18th Nov                     sangeetha                    It was supposed to be delivered yesterday           07:25 PM, 18th Nov                     sangeetha                    Hello r u there           07:28 PM, 18th Nov                   Abdulqader                   Hi Sangeetha, thank you for contacting us. This's kader We would be happy to help you.           07:30 PM, 18th Nov                     sangeetha                    Hello           07:31 PM, 18th Nov                   Abdulqader                   Is this contact number is right +971529027742 ?           07:32 PM, 18th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:34 PM, 18th Nov                     sangeetha                    Yes           07:35 PM, 18th Nov                     sangeetha                    I have not received my order           07:36 PM, 18th Nov                     sangeetha                    Kader r we connected           07:37 PM, 18th Nov                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered yesterday, but we will contact the courier team to find out the reasons for the delay in the order           07:38 PM, 18th Nov                     sangeetha                    Yes please           07:38 PM, 18th Nov                   Abdulqader                   please note that we will contact you through your email once we get any updates           07:39 PM, 18th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:39 PM, 18th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:41 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5295176