Subject: Ticket Assigned - Conversation with Mik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 15:33:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mik Mik                    Hi           07:17 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:17 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:17 PM, 18th Nov                     Mik                    1           07:17 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Hello Mik , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:17 PM, 18th Nov                     Mik                    1           07:18 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:18 PM, 18th Nov                     Mik                    9400539599           07:18 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722002832    You can also easily track your order from My Account > Order History.             07:18 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:18 PM, 18th Nov                     Mik                    2           07:19 PM, 18th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:19 PM, 18th Nov                     Mik                    1           07:19 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:19 PM, 18th Nov                     Mik                    [email-masked]           07:19 PM, 18th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:19 PM, 18th Nov                   Abdulqader                   Hi Mil, thank you for contacting us. This's kader We would be happy to help you.           07:23 PM, 18th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:24 PM, 18th Nov                   Abdulqader                   Is this contact number is righ +971588103470t ?           07:25 PM, 18th Nov                     Mik                    Yeah           07:25 PM, 18th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:26 PM, 18th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:27 PM, 18th Nov                     Mik                    Nope I was just concern about the delivery           07:28 PM, 18th Nov                     Mik                    Because in the morning in two days I’m receiving text that your order is out for delivery and then at the end of the day it’s saying sorry we couldn’t make the delivery           07:29 PM, 18th Nov                   Abdulqader                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           07:31 PM, 18th Nov                     Mik                    Thank you           07:31 PM, 18th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:31 PM, 18th Nov                     Mik                    No           07:31 PM, 18th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:33 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5295109