Subject: Ticket Assigned - Conversation with Siyad Hamza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 15:14:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Siyad Hamza Siyad Hamza                    Hi           06:59 PM, 18th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:59 PM, 18th Nov                   MAX UAE whatsapp bot                    Hello Siyad Hamza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 18th Nov                     Siyad Hamza                    1           07:00 PM, 18th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:00 PM, 18th Nov                     Siyad Hamza                    9595325721           07:00 PM, 18th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111322001223    You can also easily track your order from My Account > Order History.             07:00 PM, 18th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:00 PM, 18th Nov                     Siyad Hamza                    2           07:00 PM, 18th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:00 PM, 18th Nov                     Siyad Hamza                    1           07:00 PM, 18th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:00 PM, 18th Nov                     Siyad Hamza                    [email-masked]           07:01 PM, 18th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:01 PM, 18th Nov                     Siyad Hamza                    Really fed up with your delivery           07:02 PM, 18th Nov                     Siyad Hamza                    He is shouting at me when i call him           07:02 PM, 18th Nov                     Siyad Hamza                    Ge just called me this morning and he said he is on the way we  stay at home as of now nobody came           07:03 PM, 18th Nov                   Abdulqader                   Hi Siyad, thank you for contacting us. This's kader We would be happy to help you.           07:04 PM, 18th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:04 PM, 18th Nov                     Siyad Hamza                    +*******78742           07:05 PM, 18th Nov                     Siyad Hamza                    This is the number he is not a kind person           07:05 PM, 18th Nov                     Siyad Hamza                    Requesting you to cancel the order we dont required any more hep from you           07:05 PM, 18th Nov                     Siyad Hamza                    And any order           07:05 PM, 18th Nov                   Abdulqader                   Thank you for patience.   First of all, I want to apologize for the experience you’ve had getting with us. It’s not our usual standard and I understand how frustrating this delay must be. I’m sorry you’ve had to spend so much time on this.           07:07 PM, 18th Nov                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           07:07 PM, 18th Nov                     Siyad Hamza                    I am more frustated because of these kind of staff almost a week we wait and now he is shouting at me a owner of max i just ask where is my order he said everyone is waiting           07:08 PM, 18th Nov                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:11 PM, 18th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:12 PM, 18th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5294961