Subject: Ticket Assigned - Conversation with S.CI.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 16:28:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S.CI. S.CI.                    Hi           08:18 PM, 17th Nov                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:18 PM, 17th Nov                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:18 PM, 17th Nov                     S.CI.                    1           08:18 PM, 17th Nov                   MAX KW Whatsapp BOT                    Hello S.CI. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:18 PM, 17th Nov                     S.CI.                    1           08:18 PM, 17th Nov                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           08:18 PM, 17th Nov                     S.CI.                    8400446812           08:19 PM, 17th Nov                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=100079701565    You can also easily track your order from My Account > Order History.             08:19 PM, 17th Nov                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:19 PM, 17th Nov                     S.CI.                    2           08:19 PM, 17th Nov                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:19 PM, 17th Nov                     S.CI.                    1           08:20 PM, 17th Nov                   MAX KW Whatsapp BOT                   Please enter your email address           08:20 PM, 17th Nov                     S.CI.                    [email-masked]           08:20 PM, 17th Nov                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           08:20 PM, 17th Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           08:22 PM, 17th Nov                     S.CI.                    8400446812           08:23 PM, 17th Nov                     S.CI.                    Yesterday I placed an order           08:24 PM, 17th Nov                     S.CI.                    Still hasn't come           08:24 PM, 17th Nov                   Abdulqader                   Is this contact number is right +96594719493 ?           08:24 PM, 17th Nov                     S.CI.                    Yes           08:24 PM, 17th Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:25 PM, 17th Nov                     S.CI.                    Delivery date is today only           08:25 PM, 17th Nov                   Abdulqader                   We wil do our best to arrange the delivery today  and you will updated shortly           08:25 PM, 17th Nov                     S.CI.                    Also           08:26 PM, 17th Nov                     S.CI.                    I am able to track as well           08:26 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:26 PM, 17th Nov                     S.CI.                    Ok           08:26 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:27 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:28 PM, 17th Nov                     S.CI.                    No... Just that's it only I hope yoi will help me           08:28 PM, 17th Nov                     S.CI.                    To get my parcel deliver as soon as possible           08:28 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5288990