Subject: Ticket Assigned - Conversation with KM
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 16:12:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with KM KM                    My shipments           07:56 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:56 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:56 PM, 17th Nov                     KM                    1           07:56 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    Hello KM , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:56 PM, 17th Nov                     KM                    1           07:56 PM, 17th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:56 PM, 17th Nov                     KM                    9400550222           07:57 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111722003967    You can also easily track your order from My Account > Order History.             07:57 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:57 PM, 17th Nov                     KM                    2           07:57 PM, 17th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:57 PM, 17th Nov                     KM                    1           07:57 PM, 17th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:57 PM, 17th Nov                     KM                    [email-masked]           07:58 PM, 17th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:58 PM, 17th Nov                   Abdulqader                   Hi Km, thank you for contacting us. This's kader We would be happy to help you.           08:01 PM, 17th Nov                     KM                    My order status is showing out for delivery           08:02 PM, 17th Nov                     KM                    Since 2/50 pm           08:02 PM, 17th Nov                     KM                    Will I get it as promised today           08:02 PM, 17th Nov                     KM                    Or it will be latter then promised           08:03 PM, 17th Nov                     KM                    The delivery guy did not call nor they can be contacted           08:03 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:05 PM, 17th Nov                     KM                    Ok thanks           08:05 PM, 17th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           08:06 PM, 17th Nov                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           08:06 PM, 17th Nov                     KM                    Please otherwise it will be annoying for us as the gifts ? to be given to some travelers friends           08:06 PM, 17th Nov                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           08:07 PM, 17th Nov                     KM                    Thanks for the help           08:08 PM, 17th Nov                     KM                    If it is received u will get kudos from my side           08:08 PM, 17th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:09 PM, 17th Nov                     KM                    Thanks bro           08:10 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:10 PM, 17th Nov                     KM                    That one only           08:10 PM, 17th Nov                     KM                    The parcel is urgent           08:10 PM, 17th Nov                     KM                    ?           08:10 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:12 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5288845