Subject: Ticket Assigned - Conversation with vandana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 15:03:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vandana vandana                    hi           06:52 PM, 17th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:52 PM, 17th Nov                   MAX UAE whatsapp bot                    Hello Vandana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:52 PM, 17th Nov                     vandana                    1           06:52 PM, 17th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:52 PM, 17th Nov                     vandana                    Order 9400501500           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:53 PM, 17th Nov                     vandana                    9400501500           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:53 PM, 17th Nov                     vandana                    1           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:53 PM, 17th Nov                     vandana                    9400501500           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                    ? Congrats, your order is     Placed    Your estimated delivery date is 17/11/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            06:53 PM, 17th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:53 PM, 17th Nov                     vandana                    2           06:53 PM, 17th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:53 PM, 17th Nov                     vandana                    1           06:54 PM, 17th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:54 PM, 17th Nov                     vandana                    [email-masked]           06:54 PM, 17th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:54 PM, 17th Nov                   Abdulqader                   Hi Vandana, thank you for contacting us. This's kader We would be happy to help you.           06:55 PM, 17th Nov                     vandana                    hi           06:55 PM, 17th Nov                     vandana                    9400501500.. it is mentioned to deliver today  please tell me status I didn't get it yet           06:55 PM, 17th Nov                   Abdulqader                   Is this contact number is right +971564362949 ?           06:56 PM, 17th Nov                     vandana                    yes           06:56 PM, 17th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:57 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:57 PM, 17th Nov                     vandana                    is ot possible today coz I'm traveling tomorrow...           06:57 PM, 17th Nov                     vandana                    I need it to take with me tomorrow           06:58 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:58 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:59 PM, 17th Nov                     vandana                    you please request to delivery team to deliver it today           06:59 PM, 17th Nov                   Abdulqader                   Ok sure will do the needful           07:00 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:00 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:02 PM, 17th Nov                     vandana                    thanks           07:02 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5288221