Subject: Ticket Assigned - Conversation with AKMAL AHAMED
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 14:52:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AKMAL AHAMED AKMAL AHAMED                    Ok and I want to know will I get the item by today?           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:35 PM, 17th Nov                   MAX UAE whatsapp bot                    Hello AKMAL AHAMED , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 17th Nov                     AKMAL AHAMED                    1           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:35 PM, 17th Nov                     AKMAL AHAMED                    9400280870           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111622003962    You can also easily track your order from My Account > Order History.             06:35 PM, 17th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:35 PM, 17th Nov                     AKMAL AHAMED                    2           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:35 PM, 17th Nov                     AKMAL AHAMED                    1           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:35 PM, 17th Nov                     AKMAL AHAMED                    [email-masked]           06:35 PM, 17th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:35 PM, 17th Nov                     AKMAL AHAMED                    Ok           06:36 PM, 17th Nov                     AKMAL AHAMED                    ?           06:39 PM, 17th Nov                   Abdulqader                   Hi Akmal, thank you for contacting us. This's kader We would be happy to help you.           06:39 PM, 17th Nov                     AKMAL AHAMED                    Yeah sir I want to know when will I get the item           06:40 PM, 17th Nov                     AKMAL AHAMED                    Will I get the item by today           06:40 PM, 17th Nov                     AKMAL AHAMED                    Because  I didn’t receive the item today           06:40 PM, 17th Nov                     AKMAL AHAMED                    And this is happening two times           06:41 PM, 17th Nov                     AKMAL AHAMED                    No one contacted me           06:41 PM, 17th Nov                     AKMAL AHAMED                    My number is correct           06:41 PM, 17th Nov                     AKMAL AHAMED                    And I want the item by today           06:41 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:44 PM, 17th Nov                     AKMAL AHAMED                    Ok           06:44 PM, 17th Nov                   Abdulqader                   Is this contact number is right +971505262540 ?           06:46 PM, 17th Nov                     AKMAL AHAMED                    Yeah           06:47 PM, 17th Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible..            06:49 PM, 17th Nov                     AKMAL AHAMED                    Ok thank you           06:50 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:50 PM, 17th Nov                     AKMAL AHAMED                    Ok but I need the item by today           06:50 PM, 17th Nov                   Abdulqader                   We will do our best to arrange the delivery todayand you will updated shortly           06:51 PM, 17th Nov                     AKMAL AHAMED                    Ok thank you very much that will be great           06:52 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:52 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5288136