Subject: Ticket Assigned - Conversation with UK
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 14:12:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with UK UK                    Hello           05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Hello UK , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:55 PM, 17th Nov                     UK                    1           05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:55 PM, 17th Nov                     UK                    8400218537           05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1116220006147    You can also easily track your order from My Account > Order History.             05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 17th Nov                     UK                    2           05:55 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 17th Nov                     UK                    1           05:56 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           05:56 PM, 17th Nov                     UK                    [email-masked]           05:56 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:56 PM, 17th Nov                     UK                    Hello           05:58 PM, 17th Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           06:00 PM, 17th Nov                     UK                    I am upset with the delivery time.no one contact me yet. Item already out for delivery today morning.my duty is going to finish           06:01 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:03 PM, 17th Nov                     UK                    Sure           06:03 PM, 17th Nov                   Abdulqader                    We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible            06:03 PM, 17th Nov                   Abdulqader                    As the order has gone out for delivery, it will be delivered by the end of the day at the latest            06:03 PM, 17th Nov                     UK                    I know this is out for delivery already by morning           06:03 PM, 17th Nov                     UK                    But I am in office           06:04 PM, 17th Nov                     UK                    You know the office time           06:04 PM, 17th Nov                     UK                    My duty will finish 8pm           06:04 PM, 17th Nov                     UK                    At least driver need to contact customer           06:04 PM, 17th Nov                     UK                    This is unprofessional way           06:05 PM, 17th Nov                     UK                    This one I am not expecting from center point           06:06 PM, 17th Nov                     UK                    This is a reputed company           06:07 PM, 17th Nov                   Abdulqader                   please accept our sincere apologies for this Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:08 PM, 17th Nov                     UK                    How many times I contacted you today?           06:09 PM, 17th Nov                   Abdulqader                    We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates            06:09 PM, 17th Nov                     UK                    Ok.. Thank you           06:09 PM, 17th Nov                     UK                    Wait for valuable reply           06:10 PM, 17th Nov                   Abdulqader                   ok sure will do the needful           06:10 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:10 PM, 17th Nov                     UK                    Waiting for your positive updates           06:11 PM, 17th Nov                     UK                    Nothing more Thank you           06:11 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:12 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5287770