Subject: Ticket Assigned - Conversation with afza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 14:04:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afza afza                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  afza Bot:  Hi afza, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9400326268 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553902770            05:49 PM, 17th Nov                     afza                    Ok           05:49 PM, 17th Nov                     afza                    Helloo ??           05:51 PM, 17th Nov                   Abdulqader                   Hi afza, thank you for contacting us. This's kader We would be happy to help you.           05:54 PM, 17th Nov                     afza                    Hi kader           05:55 PM, 17th Nov                     afza                    My order was supposed to be delivered today           05:55 PM, 17th Nov                     afza                    And i got mail & sms that it has been delivered           05:55 PM, 17th Nov                     afza                    Bt still didnt received my package           05:55 PM, 17th Nov                     afza                    Can u plz check with the delivery team ??           05:55 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:57 PM, 17th Nov                     afza                    Ok           05:57 PM, 17th Nov                   Abdulqader                   Is this contact number is right  +971553902770?           05:57 PM, 17th Nov                     afza                    Yes           05:57 PM, 17th Nov                     afza                    My num           05:57 PM, 17th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:00 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:01 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:04 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5287691