Subject: Ticket Assigned - Conversation with jessica manuel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 13:31:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jessica manuel jessica manuel                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  jessica manuel Bot:  Hi jessica manuel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8400372639 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=100079701005     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +6560644264            05:20 PM, 17th Nov                   Abdulqader                   Hi jessica , thank you for contacting us. This's kader We would be happy to help you.           05:21 PM, 17th Nov                   Abdulqader                   Is this contact number is right  +96560644264?           05:21 PM, 17th Nov                     jessica manuel                    Thankyou           05:21 PM, 17th Nov                     jessica manuel                    Yes           05:22 PM, 17th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:22 PM, 17th Nov                     jessica manuel                    I would like to know what time exactly my order will arrive           05:22 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           05:23 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           05:23 PM, 17th Nov                     jessica manuel                    I am just worry that there will be no one to receive the package because I have work outside           05:25 PM, 17th Nov                   Abdulqader                   Our delivery team always contacts the customer before attempting any delivery.           05:27 PM, 17th Nov                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           05:27 PM, 17th Nov                     jessica manuel                    Please thank you           05:27 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 PM, 17th Nov                     jessica manuel                    Nothing more           05:29 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5287388