Subject: Ticket Assigned - Conversation with Tasneem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 11:15:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tasneem Tasneem                    Hello           03:06 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:06 PM, 17th Nov                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:06 PM, 17th Nov                     Tasneem                    English           03:06 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           03:06 PM, 17th Nov                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:06 PM, 17th Nov                     Tasneem                    1           03:06 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Hello Tasneem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:07 PM, 17th Nov                     Tasneem                    1           03:07 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:07 PM, 17th Nov                     Tasneem                    8400326889           03:07 PM, 17th Nov                    Centrepoint KW whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:07 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:07 PM, 17th Nov                     Tasneem                    2           03:07 PM, 17th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:07 PM, 17th Nov                     Tasneem                    1           03:08 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           03:08 PM, 17th Nov                     Tasneem                    [email-masked]           03:09 PM, 17th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:09 PM, 17th Nov                   Abdulqader                   Hi Tanseem, thank you for contacting us. This's kader We would be happy to help you.           03:09 PM, 17th Nov                     Tasneem                    Hello           03:09 PM, 17th Nov                     Tasneem                    My  ordered  i have selected pickup  I am travelling today           03:10 PM, 17th Nov                     Tasneem                    I need my order till 3 clock           03:10 PM, 17th Nov                     Tasneem                    I am leaving my 4           03:10 PM, 17th Nov                     Tasneem                    By*           03:10 PM, 17th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:11 PM, 17th Nov                     Tasneem                    Ok           03:11 PM, 17th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           03:12 PM, 17th Nov                     Tasneem                    Yah thank you please get my order ready by 3           03:12 PM, 17th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:13 PM, 17th Nov                     Tasneem                    No i just need my order to be ready when i come to pick up by 3           03:13 PM, 17th Nov                     Tasneem                    I am travelling so i need the things i ordered           03:14 PM, 17th Nov                   Abdulqader                   Ok sure will do the needful           03:15 PM, 17th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5286130