Subject: Ticket Assigned - Conversation with Lolo
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 16:32:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lolo Lolo                    1           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:23 PM, 16th Nov                     Lolo                    1           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello Lolo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:23 PM, 16th Nov                     Lolo                    1           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:23 PM, 16th Nov                     Lolo                    9595731330           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111522001446    You can also easily track your order from My Account > Order History.             08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:23 PM, 16th Nov                     Lolo                    2           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:23 PM, 16th Nov                     Lolo                    1           08:23 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:23 PM, 16th Nov                     Lolo                    [email-masked]           08:24 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:24 PM, 16th Nov                   Aya                   Hello Lolo, I am Aya, thank you for contacting us. how may I help you today.           08:24 PM, 16th Nov                     Lolo                    Hello Aya its me again           08:25 PM, 16th Nov                   Aya                   we can see that you have contacted us regarding your order 9595731330           08:25 PM, 16th Nov                     Lolo                    Yes I did           08:25 PM, 16th Nov                     Lolo                    But you didnt feed me back           08:25 PM, 16th Nov                   Aya                   We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.           08:25 PM, 16th Nov                     Lolo                    I didnt get a response           08:25 PM, 16th Nov                   Aya                   please allow us 24-48 hours so that the order can be delivered           08:26 PM, 16th Nov                     Lolo                    Let me know what the problem is           08:26 PM, 16th Nov                     Lolo                    My order was already out for delivery yesterday           08:26 PM, 16th Nov                     Lolo                    What went wrong           08:26 PM, 16th Nov                   Aya                   we will check with the team and get in touch with you at the soonest we can           08:27 PM, 16th Nov                     Lolo                    Thank you           08:27 PM, 16th Nov                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           08:27 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281338