Subject: Ticket Assigned - Conversation with Abdulkathar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 16:31:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdulkathar Abdulkathar                    Hi           08:21 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:21 PM, 16th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:21 PM, 16th Nov                     Abdulkathar                    1           08:21 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello Abdulkathar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:21 PM, 16th Nov                     Abdulkathar                    1           08:21 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:21 PM, 16th Nov                     Abdulkathar                    9400199171           08:21 PM, 16th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111622001159    You can also easily track your order from My Account > Order History.             08:21 PM, 16th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 16th Nov                     Abdulkathar                    But still not yet           08:22 PM, 16th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 16th Nov                     Abdulkathar                    2           08:22 PM, 16th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 16th Nov                     Abdulkathar                    1           08:23 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your email address           08:23 PM, 16th Nov                     Abdulkathar                    [email-masked]           08:23 PM, 16th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:23 PM, 16th Nov                   Aya                   Hello Abdulkathar, I am Aya, thank you for contacting us. how may I help you today.           08:24 PM, 16th Nov                   Aya                   we can see that you have contacted us regarding your order 9400199171           08:24 PM, 16th Nov                     Abdulkathar                    Yes           08:24 PM, 16th Nov                   Aya                   We have checked for you and found via your order tracking number that your order (9400199171) has been out for delivery on (Nov16\22), and we hope it will be delivered to you as soon as possible.           08:24 PM, 16th Nov                   Aya                   Is there anything else may I assist you?           08:24 PM, 16th Nov                     Abdulkathar                    My order still not yet           08:24 PM, 16th Nov                     Abdulkathar                    But when           08:25 PM, 16th Nov                     Abdulkathar                    Today I give same one           08:25 PM, 16th Nov                   Aya                   please allow us till 9 PM as a maximum           08:25 PM, 16th Nov                     Abdulkathar                    Check your delivery team           08:25 PM, 16th Nov                   Aya                   make sure that we will do our best to deliver your order at the soonest we can           08:26 PM, 16th Nov                     Abdulkathar                    Morning 10.30 out of delivery but now ?????           08:26 PM, 16th Nov                   Aya                   i am totally understand you, please accept our full apology, and we will do our best to  deliver the order and assist you further           08:26 PM, 16th Nov                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           08:29 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281332