Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 15:13:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0556659091            06:49 PM, 16th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:57 PM, 16th Nov                   Ziena                   We could see that you are contacting us regarding return process           07:05 PM, 16th Nov                   Ziena                   We would like to inform you that you can only return your Max products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:05 PM, 16th Nov                   Ziena                   Hi, I'm not getting a response from you. Are we still connected?           07:08 PM, 16th Nov                   Ziena                   Hi, I'm not getting a response from you. Are we still connected?           07:11 PM, 16th Nov                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:12 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5280791