Subject: Ticket Assigned - Conversation with Iqra Razzaq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 14:59:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iqra Razzaq Iqra Razzaq                    Hello           06:40 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:40 PM, 16th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:40 PM, 16th Nov                     Iqra Razzaq                    1           06:40 PM, 16th Nov                   MAX UAE whatsapp bot                    Hello Iqra Razzaq , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:40 PM, 16th Nov                     Iqra Razzaq                    3           06:41 PM, 16th Nov                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            06:41 PM, 16th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:41 PM, 16th Nov                     Iqra Razzaq                    2           06:41 PM, 16th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:41 PM, 16th Nov                     Iqra Razzaq                    1           06:41 PM, 16th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:41 PM, 16th Nov                     Iqra Razzaq                    [email-masked]           06:41 PM, 16th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:41 PM, 16th Nov                     Iqra Razzaq                    [email-masked]           06:41 PM, 16th Nov                   Abdulqader                   Hi Iqra thank you for contacting us. This's kader We would be happy to help you.           06:46 PM, 16th Nov                     Iqra Razzaq                    Hi           06:47 PM, 16th Nov                     Iqra Razzaq                    I received my order today           06:47 PM, 16th Nov                     Iqra Razzaq                    But one of the item is missing           06:47 PM, 16th Nov                     Iqra Razzaq                             06:48 PM, 16th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we are facing some tech issues we will check the issue and update you vai email           06:56 PM, 16th Nov                   Abdulqader                   we will be on touch with you and contact you on your email           06:57 PM, 16th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5280679