Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 14:52:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:37 PM, 16th Nov                     User                    I have had collection of all items for return except the mirror....can you check there is someone with a larger vehicle to collect this tonight too please           06:38 PM, 16th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:38 PM, 16th Nov                     User                    The courier who took other items did not have big enough car for the mirror           06:38 PM, 16th Nov                     User                    So this item still needs to be collected           06:38 PM, 16th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           0
 6:40 PM, 16th Nov                     User                    Ok thanks           06:40 PM, 16th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  We would like to inform you that we are again checking it with the relevant team regarding the issue for order id - 8192097634and will get back to you as soon as possible.           06:43 PM, 16th Nov                     User                    Please inform that I still need collection of the last item being the mirror           06:44 PM, 16th Nov                     User                    Thank you           06:44 PM, 16th Nov                     User                    The rest of items have now been collected           06:45 PM, 16th Nov                   Abdulqader                   Ok sure will do the needful           06:47 PM, 16th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 16th Nov         
           Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5280602