Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 22:48:05 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>I don’t know to send a picture I got a shirt and a trouser for buy one get one plz send someone to take the items and send me the code to re use it actually the item is the same but the size doesn’t fit me <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Nov 15, 2022, at 11:21 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5254182</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr"><div dir="ltr">Hi Sumaiya,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.We would request you to provide us some snapshots of the wrong item you received.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5254182