Subject: Ticket Assigned - Conversation with Shaik Abdul Kareem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 15:52:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaik Abdul Kareem Shaik Abdul Kareem                    Hi good evening           07:36 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:36 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello Shaik Abdul Kareem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:37 PM, 15th Nov                     Shaik Abdul Kareem                    1           07:37 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:37 PM, 15th Nov                     Shaik Abdul Kareem                    9400003128           07:37 PM, 15th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111522001790    You can also easily track your order from My Account > Order History.             07:37 PM, 15th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 15th Nov                     Shaik Abdul Kareem                    2           07:37 PM, 15th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 15th Nov                     Shaik Abdul Kareem                    1           07:37 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:37 PM, 15th Nov                     Shaik Abdul Kareem                    [email-masked]           07:37 PM, 15th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:37 PM, 15th Nov                   Abdulqader                   Hi Shaik, thank you for contacting us. This's kader We would be happy to help you.           07:38 PM, 15th Nov                     Shaik Abdul Kareem                    Hi karer           07:39 PM, 15th Nov                     Shaik Abdul Kareem                    Kader           07:39 PM, 15th Nov                     Shaik Abdul Kareem                    Can you please help me with this           07:39 PM, 15th Nov                     Shaik Abdul Kareem                    I got a message that my order is out for delivery           07:39 PM, 15th Nov                     Shaik Abdul Kareem                    But I didn’t get a call from the delivery boy           07:39 PM, 15th Nov                     Shaik Abdul Kareem                    Or not even messag           07:40 PM, 15th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:41 PM, 15th Nov                     Shaik Abdul Kareem                    Sure           07:41 PM, 15th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest           07:41 PM, 15th Nov                     Shaik Abdul Kareem                             07:42 PM, 15th Nov                     Shaik Abdul Kareem                    I got this notification in the afternoon only           07:42 PM, 15th Nov                     Shaik Abdul Kareem                    How come they came in the night?           07:42 PM, 15th Nov                   Abdulqader                   it will be delivered by the end of the day at the latest           07:44 PM, 15th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:44 PM, 15th Nov                     Shaik Abdul Kareem                    Ok perfect           07:44 PM, 15th Nov                     Shaik Abdul Kareem                    Please tell them to call me           07:45 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 15th Nov                     Shaik Abdul Kareem                    Yes           07:46 PM, 15th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:48 PM, 15th Nov                     Shaik Abdul Kareem                    Hi yes           07:48 PM, 15th Nov                     Shaik Abdul Kareem                    We are still connected           07:48 PM, 15th Nov                     Shaik Abdul Kareem                    Iam saying you yes           07:48 PM, 15th Nov                   Abdulqader                   Ok sure we wil do the needfulwe will be on touch with you and contact you on your email           07:49 PM, 15th Nov                     Shaik Abdul Kareem                    Ok perfect thnks           07:49 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 15th Nov                     Shaik Abdul Kareem                    Just delivered my order asap           07:51 PM, 15th Nov                     Shaik Abdul Kareem                    Thnks           07:51 PM, 15th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:51 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5273709