Subject: Ticket Assigned - Conversation with ✨A.ALI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 15:48:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ✨A.ALI ✨A.ALI                    Good evening           07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:36 PM, 15th Nov                     ✨A.ALI                             07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:36 PM, 15th Nov                     ✨A.ALI                    1           07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                    Hello ✨A.ALI , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:36 PM, 15th Nov                     ✨A.ALI                    1           07:36 PM, 15th Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:36 PM, 15th Nov                     ✨A.ALI                    8195379885           07:37 PM, 15th Nov                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1113220007912    You can also easily track your order from My Account > Order History.             07:37 PM, 15th Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 15th Nov                     ✨A.ALI                    2           07:38 PM, 15th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:38 PM, 15th Nov                     ✨A.ALI                    1           07:38 PM, 15th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           07:38 PM, 15th Nov                     ✨A.ALI                    [email-masked]           07:38 PM, 15th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:38 PM, 15th Nov                   Abdulqader                   Hi ,Dear thank you for contacting us. This's kader We would be happy to help you.           07:39 PM, 15th Nov                     ✨A.ALI                    Hello           07:39 PM, 15th Nov                     ✨A.ALI                    I m looking for my order  Why is delay           07:39 PM, 15th Nov                     ✨A.ALI                    8195379885           07:40 PM, 15th Nov                     ✨A.ALI                    Suppose to be deliver today  But no one call me           07:40 PM, 15th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:41 PM, 15th Nov                   Abdulqader                   Is this contact number is right  +96596649006?           07:42 PM, 15th Nov                     ✨A.ALI                    Yes           07:42 PM, 15th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:44 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 15th Nov                     ✨A.ALI                    I dont know why is delay and reschedule my shipment           07:45 PM, 15th Nov                     ✨A.ALI                    When i can get my shipment           07:45 PM, 15th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:46 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:47 PM, 15th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:48 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5273690