Subject: Ticket Assigned - Conversation with Fathima Yousaf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 15:21:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathima Yousaf Fathima Yousaf                    Hi           07:10 PM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:10 PM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello Fathima Yousaf , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:10 PM, 15th Nov                     Fathima Yousaf                    1           07:10 PM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:10 PM, 15th Nov                     Fathima Yousaf                    9594890854           07:10 PM, 15th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM418482562    You can also easily track your order from My Account > Order History.             07:10 PM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:10 PM, 15th Nov                     Fathima Yousaf                    2           07:11 PM, 15th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:11 PM, 15th Nov                     Fathima Yousaf                    1           07:11 PM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:11 PM, 15th Nov                     Fathima Yousaf                    [email-masked]           07:11 PM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:11 PM, 15th Nov                   Abdulqader                   Hi fathmai, thank you for contacting us. This's kader We would be happy to help you.           07:12 PM, 15th Nov                     Fathima Yousaf                    Hi           07:12 PM, 15th Nov                     Fathima Yousaf                    9594890854           07:12 PM, 15th Nov                     Fathima Yousaf                    I have collected this order           07:12 PM, 15th Nov                     Fathima Yousaf                    And would like to return an item           07:13 PM, 15th Nov                     Fathima Yousaf                    But in the app the order still shows processing           07:13 PM, 15th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:15 PM, 15th Nov                   Abdulqader                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           07:16 PM, 15th Nov                     Fathima Yousaf                    Yes please  Thank you           07:17 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:18 PM, 15th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:21 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5273475