Subject: Ticket Assigned - Conversation with dianna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 15:10:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dianna dianna                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  dianna Bot:  Hi dianna, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097455491533            06:59 PM, 15th Nov                   Abdulqader                   Hi dianna, thank you for contacting us. This's kader We would be happy to help you.           07:01 PM, 15th Nov                   Abdulqader                   We can see that you are contacting us regarding your order 4700032794           07:03 PM, 15th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:05 PM, 15th Nov                     dianna                    Hi Kader           07:05 PM, 15th Nov                     dianna                    Is promo code MAX50 still valid?           07:05 PM, 15th Nov                     dianna                    I cannot use it upon checkout saying it has expired but I just reveived a notification with promo code MAX50           07:06 PM, 15th Nov                     dianna                             07:06 PM, 15th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:07 PM, 15th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:09 PM, 15th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:10 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5273407