Subject: Ticket Assigned - Conversation with Juju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 16:11:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Juju Juju                    Hi..until now I didn't receive my order           07:54 PM, 14th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:54 PM, 14th Nov                   Centrepoint UAE whatsapp bot                    Hello Juju , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:54 PM, 14th Nov                     Juju                    1           07:54 PM, 14th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:54 PM, 14th Nov                     Juju                    9595062105           07:55 PM, 14th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111222000833    You can also easily track your order from My Account > Order History.             07:55 PM, 14th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:55 PM, 14th Nov                     Juju                    2           07:55 PM, 14th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:55 PM, 14th Nov                     Juju                    1           07:55 PM, 14th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:55 PM, 14th Nov                     Juju                    [email-masked]           07:55 PM, 14th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:55 PM, 14th Nov                   Abdulqader                   Hi Juju, thank you for contacting us. This's kader We would be happy to help you.           07:57 PM, 14th Nov                     Juju                    Hi           07:58 PM, 14th Nov                     Juju                    I didn't receive my order yet           07:59 PM, 14th Nov                     Juju                    Support to receive on 12 November           07:59 PM, 14th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:02 PM, 14th Nov                     Juju                    Sure           08:02 PM, 14th Nov                   Abdulqader                   Is this contact number is right  +9711567147971?           08:04 PM, 14th Nov                     Juju                    Yes           08:05 PM, 14th Nov                     Juju                    0567147971           08:05 PM, 14th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:07 PM, 14th Nov                     Juju                    Ok           08:07 PM, 14th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:09 PM, 14th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5266995