Subject: Ticket Assigned - Conversation with Shamma Ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 15:26:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamma Ibrahim Shamma Ibrahim                    .           07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello Shamma Ibrahim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:16 PM, 13th Nov                     Shamma Ibrahim                    1           07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:16 PM, 13th Nov                     Shamma Ibrahim                    9595353030           07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111322003017    You can also easily track your order from My Account > Order History.             07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:16 PM, 13th Nov                     Shamma Ibrahim                    2           07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:16 PM, 13th Nov                     Shamma Ibrahim                    1           07:16 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:16 PM, 13th Nov                     Shamma Ibrahim                    [email-masked]           07:17 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:17 PM, 13th Nov                   Abdulqader                   Hi Shamma, thank you for contacting us. This's kader We would be happy to help you.           07:18 PM, 13th Nov                     Shamma Ibrahim                    My order is supposed to arrive today but still           07:18 PM, 13th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:19 PM, 13th Nov                     Shamma Ibrahim                    Ok           07:19 PM, 13th Nov                   Abdulqader                   Is this contact number is right +971556175517 ?           07:19 PM, 13th Nov                     Shamma Ibrahim                    Yes           07:20 PM, 13th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:21 PM, 13th Nov                     Shamma Ibrahim                    I paid in advance and this is the service?!           07:21 PM, 13th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:22 PM, 13th Nov                     Shamma Ibrahim                    I spoke earlier to your colleague through phone and she said that the order will arrive maximum by 10           07:22 PM, 13th Nov                   Abdulqader                   We wil do our best to arrange the delivery today and you will updated shortly           07:24 PM, 13th Nov                     Shamma Ibrahim                    Ok thank you           07:25 PM, 13th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:25 PM, 13th Nov                     Shamma Ibrahim                    No thanks           07:25 PM, 13th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5259180