Subject: Ticket Assigned - Conversation with R Alli
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 15:08:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R Alli R Alli                    Hi , I have a problem with my 2 orders           07:01 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:01 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:01 PM, 13th Nov                     R Alli                    1           07:02 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello R Alli , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:02 PM, 13th Nov                     R Alli                    1           07:02 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:02 PM, 13th Nov                     R Alli                    9595028692           07:03 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111222000271    You can also easily track your order from My Account > Order History.             07:03 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 13th Nov                     R Alli                    2           07:03 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 13th Nov                     R Alli                    1           07:03 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:03 PM, 13th Nov                     R Alli                    [email-masked]           07:03 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:03 PM, 13th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:04 PM, 13th Nov                   Abdulqader                   Is this contact number is right  +971561277423?           07:04 PM, 13th Nov                     R Alli                    Yes correct           07:04 PM, 13th Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:05 PM, 13th Nov                     R Alli                    Hi Kader, I am travelling tomorrow evening and I need the items ASAP           07:06 PM, 13th Nov                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           07:06 PM, 13th Nov                     R Alli                    Today?           07:06 PM, 13th Nov                     R Alli                    Can you confirm with the driver please           07:06 PM, 13th Nov                   Abdulqader                   Yes Today           07:06 PM, 13th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order today.           07:06 PM, 13th Nov                     R Alli                    Okay I will be waiting.           07:07 PM, 13th Nov                     R Alli                    Thank you           07:07 PM, 13th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 13th Nov                     R Alli                    No that is it. Thank you           07:07 PM, 13th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 PM, 13th Nov                     R Alli                    You too!           07:08 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5259024