Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 14:49:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8194639997 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1110220008539     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96569019002            06:39 PM, 11th Nov                     hi                    Ok           06:40 PM, 11th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:40 PM, 11th Nov                     hi                    Hi Abdulqader           06:41 PM, 11th Nov                     hi                    It’s Omnia with you           06:41 PM, 11th Nov                     hi                    I’m reaching out regarding my order number 8194639997           06:41 PM, 11th Nov                     hi                    It’s already out for delivery today           06:41 PM, 11th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:42 PM, 11th Nov                     hi                    And I was having a return from past order so it’s been picked up but I didn’t receive my order yet           06:42 PM, 11th Nov                     hi                    Ok tyt           06:42 PM, 11th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           06:42 PM, 11th Nov                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           06:43 PM, 11th Nov                     hi                    Okay           06:43 PM, 11th Nov                     hi                    But the pick up agent keep telling me that maybe my order with him but I didn’t receive it so that’s why I reached out           06:44 PM, 11th Nov                     hi                    Thanks Abdulqader           06:44 PM, 11th Nov                     hi                    Have a good day           06:44 PM, 11th Nov                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 - 5business days to arrange the collection.           06:45 PM, 11th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:46 PM, 11th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5246785