Subject: Ticket Assigned - Conversation with Irfan Habeeb Pullot
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 14:47:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Irfan Habeeb Pullot Irfan Habeeb Pullot                    Hi           06:34 PM, 10th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:34 PM, 10th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:34 PM, 10th Nov                     Irfan Habeeb Pullot                    1           06:36 PM, 10th Nov                   MAX UAE whatsapp bot                    Hello Irfan Habeeb Pullot , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:36 PM, 10th Nov                     Irfan Habeeb Pullot                    1           06:36 PM, 10th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:36 PM, 10th Nov                     Irfan Habeeb Pullot                    9594716349           06:37 PM, 10th Nov                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:37 PM, 10th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:37 PM, 10th Nov                     Irfan Habeeb Pullot                    2           06:37 PM, 10th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:37 PM, 10th Nov                     Irfan Habeeb Pullot                    1           06:38 PM, 10th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:38 PM, 10th Nov                     Irfan Habeeb Pullot                    [email-masked]           06:38 PM, 10th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:38 PM, 10th Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           06:39 PM, 10th Nov                     Irfan Habeeb Pullot                    Hi, my order is later than the delivery estimation when i choose click and collect           06:40 PM, 10th Nov                     Irfan Habeeb Pullot                    Why it is so           06:40 PM, 10th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:41 PM, 10th Nov                     Irfan Habeeb Pullot                    Ok           06:41 PM, 10th Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           06:41 PM, 10th Nov                     Irfan Habeeb Pullot                    When can i receive it, i have a flight to catch tomorrow           06:42 PM, 10th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           06:42 PM, 10th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:45 PM, 10th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:47 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5241698