Subject: Ticket Assigned - Conversation with Syndéè
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 15:40:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Syndéè Syndéè                    Hello           07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello Syndéè , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:24 PM, 09th Nov                     Syndéè                    1           07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:24 PM, 09th Nov                     Syndéè                    9593841923           07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM106044308    You can also easily track your order from My Account > Order History.             07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:24 PM, 09th Nov                     Syndéè                    3           07:24 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hi Syndéè , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:24 PM, 09th Nov                     Syndéè                    5           07:25 PM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:25 PM, 09th Nov                   Abdulqader                   Hi Syndee, thank you for contacting us. This's kader We would be happy to help you.           07:27 PM, 09th Nov                     Syndéè                    Hello Kader           07:27 PM, 09th Nov                     Syndéè                    I was assured I will receive my shipment today           07:27 PM, 09th Nov                     Syndéè                    But up to now no information           07:28 PM, 09th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:29 PM, 09th Nov                     Syndéè                    I'm traveling tonight... at least point me where to pick my items           07:30 PM, 09th Nov                   Abdulqader                   I can understand your frustration regarding the same and we will do our best to have this resolved for you on priority.           07:32 PM, 09th Nov                   Abdulqader                   we would like to inform you that your issue has been raised and this is your complaint number 5226865           07:32 PM, 09th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:33 PM, 09th Nov                   Abdulqader                   Is this contact number is right +971525997392 ?           07:35 PM, 09th Nov                     Syndéè                    Yes it is           07:36 PM, 09th Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           07:38 PM, 09th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:38 PM, 09th Nov                     Syndéè                    No that's all           07:39 PM, 09th Nov                     Syndéè                    Thank you           07:39 PM, 09th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:39 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5236251