Subject: Ticket Assigned - WWD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 15:18:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  WWD Katia                    Good evening I have placed an order which is supposed to be delivered on friday november 11 but yet it is still processing           07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:07 PM, 09th Nov                     Katia                    please update me           07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:07 PM, 09th Nov                     Katia                             07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:07 PM, 09th Nov                     Katia                    1           07:07 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    Hello Katia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:07 PM, 09th Nov                     Katia                    1           07:08 PM, 09th Nov                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:08 PM, 09th Nov                     Katia                    9593736984           07:08 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 04/11/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            07:08 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:08 PM, 09th Nov                     Katia                    2           07:08 PM, 09th Nov                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:08 PM, 09th Nov                     Katia                    1           07:09 PM, 09th Nov                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:09 PM, 09th Nov                     Katia                    [email-masked]           07:09 PM, 09th Nov                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:09 PM, 09th Nov                   Abdulqader                   Hi Kata, thank you for contacting us. This's kader We would be happy to help you.           07:09 PM, 09th Nov                     Katia                    hi           07:10 PM, 09th Nov                     Katia                    my order is supposed to be delivered after tomorrow and it shows my still processing           07:10 PM, 09th Nov                     Katia                    is this normal?           07:10 PM, 09th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:11 PM, 09th Nov                     Katia                    ok           07:11 PM, 09th Nov                   Abdulqader                   Is this contact number is right +971554183130 ?           07:13 PM, 09th Nov                     Katia                    yes           07:13 PM, 09th Nov                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:14 PM, 09th Nov                     Katia                    thank u           07:14 PM, 09th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:15 PM, 09th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:17 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5236118