Subject: Ticket Assigned - l
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 14:59:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  l Abrar                    Hi           06:41 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:41 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:42 PM, 09th Nov                     Abrar                    1           06:42 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Hello Abrar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:42 PM, 09th Nov                     Abrar                    1           06:42 PM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:42 PM, 09th Nov                     Abrar                    9594475119           06:42 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             06:42 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:42 PM, 09th Nov                     Abrar                    2           06:43 PM, 09th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 09th Nov                     Abrar                    1           06:44 PM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:44 PM, 09th Nov                     Abrar                    [email-masked]           06:44 PM, 09th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:44 PM, 09th Nov                   Abdulqader                   Hi, Abrar thank you for contacting us. This's kader We would be happy to help you.           06:45 PM, 09th Nov                     Abrar                    9594475119           06:45 PM, 09th Nov                     Abrar                    My order yet not arrived           06:46 PM, 09th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:47 PM, 09th Nov                     Abrar                    Please help me to track           06:47 PM, 09th Nov                   Abdulqader                   Is this contact number is right  +971506744652?           06:48 PM, 09th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:51 PM, 09th Nov                     Abrar                    Yes           06:52 PM, 09th Nov                     Abrar                    Yes           06:53 PM, 09th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:55 PM, 09th Nov                     Abrar                    Please           06:56 PM, 09th Nov                     Abrar                    I will wait for the update           06:56 PM, 09th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:57 PM, 09th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:57 PM, 09th Nov                     Abrar                    No           06:57 PM, 09th Nov                     Abrar                    Thank you           06:57 PM, 09th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5236001