Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 18:26:36 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Nextime u should put information before the customer check out the item  saying 'to avail this buy 1 get 1 select other item' . So i thought it was automatic  buy 1 get 1 </div>
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<div>On Sun, Nov 6, 2022, 4:46 PM Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Claire<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>With reference to order no 9588971614.<br> <br>We would like to inform you that you have only selected one pair of item 164798963 - - Solid Tiered Dress with Straps and Smocking Detail. <br> <br>To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item. <br> <br>If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Thank You,<br>Max Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4964235