Subject: New Reply Received - Re: Welcome to Centrepoint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 15:40:20 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Welcome to Centrepoint  Ticket comment <div>hello,</div>
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<div>Sorry for late response I was in the hospital for few days for emergency. As of of I haven’t received any refund.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, November 6, 2022, 1:21 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5041303</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr"><div dir="ltr">Hi Krizelle,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of the amount (AED 21.00) on (10/22/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style="margin-top:0px">Thank You,<div id="yiv8467491202yqtfd60505" class="yiv8467491202yqt1549438679">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>
</div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5041303