Subject: Ticket Assigned - Conversation with HIREN MAKWANA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 15:36:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HIREN MAKWANA HIREN MAKWANA                    1           07:18 PM, 08th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:18 PM, 08th Nov                   MAX UAE whatsapp bot                    Hello HIREN MAKWANA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:18 PM, 08th Nov                     HIREN MAKWANA                    1           07:18 PM, 08th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:18 PM, 08th Nov                     HIREN MAKWANA                    9594136727           07:18 PM, 08th Nov                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            07:18 PM, 08th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:18 PM, 08th Nov                     HIREN MAKWANA                    2           07:19 PM, 08th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:19 PM, 08th Nov                     HIREN MAKWANA                    1           07:19 PM, 08th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:19 PM, 08th Nov                     HIREN MAKWANA                    [email-masked]           07:19 PM, 08th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:19 PM, 08th Nov                     HIREN MAKWANA                    I'm inquiring about my order no : 9594136727           07:20 PM, 08th Nov                   Abdulqader                   Hi Hiren, thank you for contacting us. This's kader We would be happy to help you.           07:22 PM, 08th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:22 PM, 08th Nov                     HIREN MAKWANA                    Dear Sir I've been in touch with you since morning,  I would greatly appreciate ? if I can pickup my order soon.. I'm just worried because I'm flying today           07:25 PM, 08th Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           07:27 PM, 08th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           07:29 PM, 08th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:29 PM, 08th Nov                     HIREN MAKWANA                    Please sir           07:30 PM, 08th Nov                     HIREN MAKWANA                    I'm not looking for any refund , I  need those stuff & that's why I order them           07:30 PM, 08th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.     please that we will contact you through your email once we get any updates           07:32 PM, 08th Nov                     HIREN MAKWANA                    Thank you Sir           07:32 PM, 08th Nov                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           07:34 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5230211