Subject: Ticket Assigned - Conversation with Raana Ahsan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 15:29:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raana Ahsan Raana Ahsan                    1           07:15 PM, 08th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:15 PM, 08th Nov                    Centrepoint KW whatsapp bot                    Hello Raana Ahsan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:15 PM, 08th Nov                     Raana Ahsan                    1           07:15 PM, 08th Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:15 PM, 08th Nov                     Raana Ahsan                    8194126915           07:15 PM, 08th Nov                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1107220004176    You can also easily track your order from My Account > Order History.             07:15 PM, 08th Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:15 PM, 08th Nov                     Raana Ahsan                    2           07:16 PM, 08th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:16 PM, 08th Nov                     Raana Ahsan                    1           07:16 PM, 08th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           07:16 PM, 08th Nov                     Raana Ahsan                    [email-masked]           07:16 PM, 08th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:16 PM, 08th Nov                   Abdulqader                   Hi Raana, thank you for contacting us. This's kader We would be happy to help you.           07:17 PM, 08th Nov                     Raana Ahsan                    My order was supposed to deliver today. but I didn't get it.why?           07:18 PM, 08th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:19 PM, 08th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  .  we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           07:20 PM, 08th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:21 PM, 08th Nov                     Raana Ahsan                    I live in a hostel and there are some rules and regulations regarding time and waiting since morning.           07:21 PM, 08th Nov                     Raana Ahsan                    Sorry to say but I am not happy with services you provided to me.           07:22 PM, 08th Nov                   Abdulqader                   please accept our sincere apologies for this Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:24 PM, 08th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:27 PM, 08th Nov                     Raana Ahsan                    No.           07:27 PM, 08th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:29 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5230168